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Terms and Conditions

Valid Prescription


We need you to provide information using a valid prescription obtained from a registered optometrist/optician. eyesavers.co.nz can not be held responsible for any incorrect aspects of the prescription supplied.

eyesavers.co.nz provides products based on the information you supply from your eyecare provider.

eyesavers.co.nz believes it is important that you receive professional advice about the health of your eyes and strongly recommends that you arrange for regular eye examinations with your eyecare provider.

 

100% Prescription Guarantee

All lenses are checked and fitted to the optical frames by trained optical technicians to ensure a high level of workmanship and accuracy for each item supplied.

eyesavers.co.nz offers a 100% accuracy guarantee with all the lenses we supply and in the unlikely event that the lenses you receive are of an incorrect power or visually incorrect, the lenses will be remade at no charge.

 

12 Month Premium Eyewear Warranty

The Premuim eyewear warranty commences from date of purchase. The warranty does not cover normal wear and tear. If the eyewear you initially purchased is not available at the time of replacement, we will supply you with another frame of your choice from the same price range. eyesavers.co.nz reserves the right to decline claims that we consider to be outside of the warranty conditions.

 

Shipping and Payment


Manufacturing of lenses can take up to 10 business days to be completed from the date the order is received. Glasses will be dispatched within 10 working days from receipt of order and payment confirmation with overnight delivery within New Zealand and 4-10 working days for international delivery.

If you receive your package damaged, immediately decline to accept the package from the courier. Advise us on enquiries@eyesavers.co.nz that the package has been declined and quote your address details.

Payment is only accepted via Paymate where credit cards can also be used.

 

Security Policy

The protection of your information is extremely important to us and all transactions are protected by Paymate, an internationally recognised online security system.

 

Use of your information by eyesavers.co.nz

It is the policy of eyesavers.co.nz to protect the information you provide when using our website. It is not available to any third parties unless as required by law or compliance of legal authorities.

If at any time a third party requests access from us to this information for marketing and/or promotional purposes this will only be provided following your written approval.

By using the eyesavers.co.nz website, you agree to the collection and use of this information strictly within eyesavers.co.nz for the purposes of our marketing and information purposes.

 

Trademarks

The Eyesavers name and its logos and images found on this website remain the property of eyesavers.co.nz and cannot be used with any other products and services without prior consent of eyesavers.co.nz .

 

Limited Liability


By using this website you agree to assume full responsibility for all risks with your use of this website. This extends to any cost of repair or damage to equipment that you may use to access this website.

The site and its owners will not be liable for any direct or indirect damage or financial loss that results from the use of this website nor will it be liable for any unauthorized access or alteration of your transmissions or third party conduct on this site.

 

Disclaimer


eyesavers.co.nz does not promote itself as a registered optometrist or dispensing optician. eyesavers.co.nz relies on the information supplied by purchasers to be correct and that the information provided is from a valid prescription source.

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